Nordic Eyes Sales Accelerator Limited and its related companies (‘NESA’, ‘we‘, ‘our‘ or ‘us‘) as collectors and users (i.e. data controllers) of personal information are bound by privacy laws in various jurisdictions.
PURPOSE OF THIS POLICY
This Policy applies to NESA as collectors and users of personal information, and customers and individuals with whom we interact through any means electronic or otherwise and who provide us with personal information.
WHAT SORT OF INFORMATION DO WE COLLECT?
We collect information, including personal information about you that is relevant to our business relationship with you. For example, we may collect an individual’s name, contact details, information about our interaction with them and other relevant details that will assist in our business dealings and associated business development.
HOW DO WE COLLECT PERSONAL INFORMATION?
We usually collect personal information about you when you are in contact with us, including over the telephone, when you send us correspondence (e.g. by letter, facsimile or email) or when you have contact with us in person.
We may also collect personal information that you submit through our website such as email addresses.
Where practical, we will collect your personal information from you directly. However, we may also collect your personal information from a third party. For example, we may collect personal information through our interactions with third parties with whom we do business, such as clients who use our services and contractors or suppliers we engage to assist us in the provision of those services.
HOW DO WE USE PERSONAL INFORMATION?
We use personal information to enable us to respond to your enquiries, for business development including of existing and prospective customers, website improvement and marketing purposes including undertaking data analytics, research and sending you electronic marketing communications where you have consented to receiving such communications, and for other purposes as described in this policy. You may opt out of receiving marketing communications from us at any time, by following the opt out instructions provided in such marketing communications. We will not use your personal information for any other purpose unless you consent to such use by us, such uses as are disclosed to you when we collect the information or as otherwise permitted or required by law.
DO WE DISCLOSE PERSONAL INFORMATION TO OTHERS?
We may transfer or disclose personal information to the following parties (‘Third Parties’):
- Other companies within the Nordic Eye group and their employees
- External service providers, such as contractors, consultants (including information technology consultants) or suppliers who we engage in the provision of our services as data processors and auditors, taxation and legal advisers. These third parties are only permitted to use the information for the services or function for which they have been engaged, and are required to have in place reasonable safeguards for protecting personal information
- Regulatory bodies, government agencies and law enforcement bodies, and
- Other parties as permitted or required by law.
In using and storing your personal information and/or in disclosing your personal information to the Third Parties or otherwise providing any of the Third Parties with access to your personal information, we may be required to transfer your personal information to jurisdictions other than the jurisdiction in which you reside.
WHAT DO WE DO TO KEEP PERSONAL INFORMATION SECURE?
We, and our service providers, take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure using physical, electronic and procedural safeguards. To keep electronic information secure, we use a range of security measures, such as restricting access to users who have a valid username and password.
IS THE PERSONAL INFORMATION UP-TO-DATE?
We endeavour to make sure that the personal information which we hold is accurate, complete and up-to-date. If we are notified that the information we hold is not accurate, complete or up-to-date, we will take steps to validate the information and ensure that it is corrected, if necessary, or note the requested changes to the information.
If you believe that the personal information that we hold about you is incorrect, incomplete or inaccurate you may request amendment of it by contacting us in writing at the email address given on this website.
WHAT DO WE DO WITH PERSONAL INFORMATION WHEN IT IS NO LONGER NEEDED?
We take steps to destroy or de-identify personal information that is no longer needed for the purposes for which it was collected and we are no longer required by law to retain it, using secure methods to destroy or de-identify the information.
We will also take steps to destroy or delete your personal information if we receive written notification from you withdrawing your consent to our storing and processing of such information or requesting that we destroy or delete such information where we are not otherwise required by law to retain your personal information.
DO WE ALLOW ACCESS TO PERSONAL INFORMATION?
In most circumstances we allow an individual to access the personal information we hold about them. However, access may be denied where we are permitted or required by law to deny access to such information.
If we refuse to provide you with access to your personal information, we will provide you with reasons for the refusal.
If we do not hold the personal information you request, you will be informed in writing.
WHAT IS OUR PROCEDURE FOR HANDLING PRIVACY INQUIRIES OR COMPLAINTS?
REVIEW OF THIS POLICY
A review of this policy will be undertaken every year or at such a time as rules and regulations regarding the collection and storage of personal information changes.